Rosewill Computer Case 422 Technical Information Seite 50

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Seitenansicht 49
Preventive Maintenance
133
Disassembly
and Power
4
Tech
Tip
Be careful when cleaning LCD monitors and laptop displays
Use one of the following to clean LCD monitors and laptop displays: (1) wipes specifically
designed for LCDs or (2) a soft lint-free cloth dampened with either water or a mixture of
isopropyl alcohol and water. Never put liquid directly on the display and ensure that the
display is dry before closing the laptop.
Denatured alcohol is used on rubber rollers, such as those found inside printers. An anti-
static brush can be used to brush dirt away from hard-to-reach places. Gold contact cleaner is
used to clean adapter contacts as well as contacts on laptop batteries and the contacts where
the battery inserts. A useful CD/DVD/BD cleaning kit can include a lens cleaner that removes
dust and debris from an optical lens; a disk cleaner that removes dust, dirt, fingerprints, and oils
from the disk; and a scratch repair kit used to resurface, clean, and polish CDs, DVDs, and BDs.
Many cleaning solution companies provide MSDS (material safety data sheets) that contain
information about a product, including its toxicity, storage, disposal, and health/safety con-
cerns. Your state may also have specific disposal procedures for chemical solvents. Check with
the company’s safety coordinator for storage and disposal information.
To perform the preventive maintenance, power off
the computer, remove the power cord, and vacuum
the computer with a nonmetallic attachment. Do not
start with compressed air or by blowing dust out of
the computer because the dirt and dust will simply
go into the air and eventually fall back into the com-
puter and surrounding equipment. After vacuuming
as much as possible, use compressed air to blow the
dust out of hard-to-reach places, such as inside the power supply and under the motherboard.
If you are performing maintenance on a notebook computer, remove as many modules as pos-
sible, such as the optical drive, battery, and hard drive, before vacuuming or using compressed
air. Inform people in the immediate area that they might want to leave the area if they have
allergies.
If you remove an adapter from an expansion slot, replace it into the same slot. If the
computer battery is on a riser board, it is best to leave the riser board connected to the moth-
erboard so the system does not lose its configuration information. The same steps covered in
the disassembly section of this chapter hold true when you are performing preventive mainte-
nance.
When you perform preventive maintenance,
take inventory and document what is installed in the
computer, such as the hard drive size, amount of
RAM, available hard drive space, and so on. During
the maintenance procedure, communicate with the
user. Ask if the computer has been giving anyone
trouble lately or if it has been performing adequately.
Computer users like to know that you care about
their computing needs. Also, users frequently ask questions such as whether sunlight or cold
weather harms the computer. Always respond with answers the user can understand. Users
appreciate it when you explain things in terms they comprehend and that make sense.
A preventive maintenance call is the perfect opportunity to check computers for viruses.
Normally, first you clean the computer. Then, while the virus checker is running, you might
clean external peripherals such as printers. Preventive maintenance measures help limit com-
puter problems as well as provide a chance to interact with customers and help with a difficulty
that may seem minuscule but could worsen. A preventive maintenance call is also a good time
to take inventory of all hardware and software installed. In a preventive maintenance call,
entry-level technicians can see the different computer types and begin learning the computer
components.
Know your state aerosol can
disposal laws
Some states have special requirements for disposal
of aerosol cans, especially those that are clogged
and still contain some product.
Tech
Tip
Use a preventive maintenance call as a
time for updates
A preventive maintenance call is a good time to
check for operating system, BIOS, antivirus, and
driver updates.
Tech
Tip
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