Rosewill Computer Case 422 Technical Information Seite 26

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Organization of the Text
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Chapter 3 deals with system configuration basics. BIOS options, UEFI BIOS, and system
resources are key topics. The soft skills section covers how one thing at a time should
be done when replacing components.
Chapter 4 steps the student through how to disassemble and reassemble a computer.
Laptop disassembly is also covered. Tools, ESD, EMI, and preventive maintenance are
discussed. Subsequent chapters also include preventive maintenance topics. Basic
electronics and computer power concepts are also included in this chapter. Written
communication tips are provided for the soft skills training.
Chapter 5 covers troubleshooting skills and error codes. Good communication skills are
stressed in the soft skills section.
Chapter 6 covers memory installation, preparation, and troubleshooting. The
importance of teamwork is emphasized as the soft skill.
Chapter 7 deals with storage devices including the floppy drive and IDE PATA/SATA and
SCSI (parallel and SAS) hard drive installation, preparation, and troubleshooting. SSDs
are also covered. Phone communication skills is the target area for soft skills in this
chapter.
Chapter 8 covers multimedia devices, including optical drives, sound cards, cameras,
scanners, and speakers. The chapter ends with a section on having a positive, proactive
attitude.
Chapter 9 deals with peripheral devices, including printers and video output devices. A
discussion of work ethics finishes the chapter.
Chapter 10 is the new computer design chapter. Not only are the specialized computers
and components needed within those types of systems covered, but computer subsystem
design is also included. The soft skills section targets recommendations for dealing with
irate customers.
Chapter 11 introduces operating systems, including Windows, Android, and iOS. The
chapter also includes common desktop or home icons, how to manage files and folders,
the registry, and how to function from a command prompt. The soft skills section
includes tips on how to stay current in this fast-paced field.
Chapter 12 covers Windows XP, Vista, and 7. Details include how to install, configure,
and troubleshoot the environment. Avoiding burnout is the soft skill discussed in this
chapter.
Chapter 13 handles Internet connectivity. Analog and digital modems, cable modems,
DSL modems, and mobile connectivity including wireless, WiMax, and broadband
cellular are all discussed. Internet browser configuration is covered along with the soft
skill of mentoring.
Chapter 14 introduces networking. Basic concepts, terminology, and exercises make
this chapter a favorite. An introduction to subnetting has been added. The focus of the
soft skills section is being proactive instead of reactive.
Chapter 15 describes computer, mobile device, and network security. The exercises
include file and folder security, event monitoring, and local policy creation. The soft
skills section is on building customer trust.
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